On September 12, 2024, The Maids International, LLC (“TMI”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that it was the victim of a cyberattack. In this notice, TMI explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, dates of birth, driver’s license numbers, passport numbers, phone numbers and protected health information. Upon completing its investigation, TMI began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you receive a data breach notification from The Maids International, LLC, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Maids International data breach. For more information, please see our recent piece on the topic here.
What Caused the Maids International Data Breach?
The Maids International data breach was only recently announced, and more information is expected in the near future. However, TMI’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on January 22, 2024, TMI detected suspicious activity within its computer network. In response, TMI disconnected its network, reset all passwords, and then enlisted the help of third-party data security experts to assist with the company’s investigation.
Through this investigation, on April 18, 2024, TMI confirmed that there was unauthorized access to its computer network, including certain files containing confidential consumer information.
After learning that sensitive consumer data was accessible to an unauthorized party, The Maids International reviewed the compromised files to determine what information was leaked and which consumers were impacted. TMI completed this process on May 24, 2024. While the breached information varies depending on the individual, it may include your name, Social Security number, date of birth, driver’s license number, passport number, phone number and protected health information.
On September 12, 2024, The Maids International sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About The Maids International, LLC
Founded in 1979, The Maids International, LLC is a cleaning company based out of Omaha, Nebraska. TMI provides services to more than 600 markets in the United States and Canada through 200 unique locations. The Maids International operates as a franchise, with each store being owned by and operated by a franchise owner. The Maids International generates approximately $70 million in annual revenue.
